Client Manager
Core
Managing client relationships and overseeing ticketing strategies for venues and promoters to maximize sales and ensure exceptional service delivery.
Role type
Client Manager (Ticketing Operations)
Builds
Ticketing strategies, event operations, and client service solutions
Domain
Live events, ticketing, and venue operations
Deliverable
product features
Required skills
Client relationship management, ticketing strategy planning, financial settlement coordination, system inventory management, policy development, cross-departmental collaboration
Preferred skills
Marketing initiative development, post-event analysis, on-site event management, troubleshooting technical issues
Technologies
Ticketmaster, HOST, Archtics, Windows Office Suite
Responsibilities
Oversee client base and maintain contractual obligations; Plan and deploy ticketing strategies for future events; Coordinate financial arrangements and settlements; Ensure staff training and briefing for event operations; Develop policies for venue box offices; Support new product developments and troubleshooting.
Seniority
Mid-level, hands-on IC