Customer Service Representative - Copy
Core
Provide customer service and parts support for trailer and automotive components, helping customers identify needs, process orders, and offer practical solutions.
Role type
Customer Service Representative (Parts Interpreter)
Builds
Customer orders and product solutions for trailer and automotive parts
Domain
Automotive parts distribution / Commercial truck and trailer industry
Deliverable
product features
Required skills
Customer service, order processing, product knowledge, communication, computer literacy, teamwork
Preferred skills
Mechanical aptitude, experience in automotive, transport, or warehousing
Responsibilities
Deliver customer service in-store, by phone, and online; Assist with orders, quotes, and product enquiries; Coordinate with warehouse and branch teams; Identify trailer parts using catalogues and systems
Seniority
Entry to Mid-level