Senior Platform Engineer (SaaS Operations)
Core
Design and automate AWS infrastructure, delivery systems, and operational practices to ensure reliable SaaS service delivery, safe software releases, and efficient engineering workflows.
Role type
Senior hands-on Platform Engineer (SaaS Operations)
Builds
Production SaaS platform infrastructure, deployment pipelines, and operational standards for transportation data management clients
Domain
Transportation data management / Cloud Infrastructure / SaaS Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
AWS infrastructure ownership, production operations, incident response, observability, security controls, server lifecycle management, automation, networking fundamentals, SQL troubleshooting, CI/CD, Infrastructure as Code, C#/.NET backend support
Preferred skills
Cloud cost optimization, SOC 2/ISO 27001 compliance, Azure-hosted services, observability tooling (Grafana, Datadog), vulnerability management, Windows-based SaaS hosting, ESRI/GIS systems, JavaScript/TypeScript/React
Technologies
AWS, C#/.NET, SQL, CI/CD, Infrastructure as Code, Grafana, Datadog, Azure, ESRI/GIS, React, TypeScript
Responsibilities
Lead complex platform and integration initiatives end-to-end; Own SaaS platform operations across application runtime, AWS infrastructure, and networking; Administer and maintain production server environments; Lead incident response and root-cause analysis; Build and improve observability, monitoring, and operational standards; Monitor platform performance and cloud resource utilization; Automate infrastructure provisioning and operational workflows; Partner with Technical Support to convert recurring issues into platform improvements; Support SOC 2 compliance efforts; Contribute to code/design reviews and provide technical mentorship
Seniority
Senior, hands-on IC