Remote Client Support Representative
Core
Serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth experience.
Role type
Client Support Representative (Travel)
Builds
Travel itineraries, trip updates, and client support services
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
customer service, itinerary management, communication, problem resolution, system learning
Responsibilities
Support clients remotely via email, phone, and messaging; Respond to travel-related inquiries; Assist with itinerary changes, cancellations, and updates; Provide information on destinations and travel requirements; Monitor upcoming trips; Resolve client issues efficiently
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