Senior Operations Analyst
Core
Reconcile client funds, verify payments and beneficiaries, conduct post-payment investigations, and manage transaction queries for a global payments and FX platform.
Role type
Senior Operations Analyst (Payments & FX)
Builds
Client payment flows and transaction integrity across Ebury's global network
Domain
Financial Services / Cross-border Payments / Foreign Exchange
Required skills
Reconciliation, Payment verification, Post-payment investigation, Transaction query resolution, Ongoing Due Diligence, Financial Crime Screening, Client communication, Process improvement
Preferred skills
FX product knowledge, Payment clearing schemes expertise, SWIFT message types knowledge, Fraud risk understanding, Payments market risk understanding
Technologies
SWIFT (MX, MT), Internal back office systems
Responsibilities
Reconcile client funds across bank accounts and systems, Verify client payments and beneficiaries, Conduct post-payment investigations with Liquidity Providers and Partner Banks, Resolve transaction queries via email/phone/chat, Perform 4-eyes controls and Financial Crime Screening reviews, Support induction training and team development, Escalate complex challenges
Seniority
Senior, hands-on IC