Registered Principal Support Specialist
Core
Provide telephone support and operational assistance to top-producing securities representatives, acting as a sales partner to help manage client-facing activities and business needs.
Role type
Registered Principal Support Specialist (Securities Industry)
Builds
Operational support services for securities representatives
Domain
Financial Services / Securities
Deliverable
client delivery
Required skills
Securities industry knowledge, Series 6/26 or Series 7/24 licensing, telephone inquiry management, problem-solving, process improvement, remote work proficiency
Preferred skills
Bachelor's degree, familiarity with individual securities and market dynamics, coaching skills
Technologies
PC and computer systems for remote operations
Responsibilities
Monitor and respond to telephone inquiries from top-producing representatives, Serve as a sales partner to an assigned Securities Representative, Work with management to identify and implement departmental improvements, Apply knowledge of securities and market dynamics to address inquiries, Analyze issues and resolve assigned matters efficiently, Manage multiple priorities and meet deadlines while maintaining quality standards