Front Office Agent (m/w/d)
Core
Professional reception of guests, handling check-in/check-out, and serving as the central contact for guest requests and complaint management.
Role type
Front Office Agent
Builds
Guest services and front desk operations
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Guest relations, complaint management, cash handling, revenue reporting, administrative support, team collaboration
Preferred skills
Quality consciousness, reliability, flexibility, stress resistance, communication in German and English
Technologies
None stated
Responsibilities
Guest check-in and check-out, handling guest requests, complaint management, cash management, revenue reporting, administrative support
Seniority
Entry-level / Experienced