Senior Technical Specialist
Core
Senior technical specialist providing 24x7 support, incident management, and network strategy implementation for a Tier 2 Network Operations team.
Role type
Senior IC network operations specialist (IP/Carrier Ethernet)
Builds
Transport network reliability, service restoration, and operational improvements for Optus customers
Domain
Telecommunications / IP & Carrier Ethernet networks
Required skills
IP and Carrier Ethernet protocols (BGP, OSPF, IS-IS, MPLS, LDP, Segment Routing), Layer 2/3 services (VPLS, Epipe, L3VPN, EVPN), QoS, multi-vendor troubleshooting (Nokia, Cisco, Huawei), incident management, vendor management, network design review, automation strategy
Preferred skills
Python, Ansible, network automation tools, service assurance processes, mentoring
Technologies
Python, Ansible, Nokia, Cisco, Huawei, BGP, OSPF, IS-IS, MPLS, LDP, Segment Routing, VPLS, Epipe, L3VPN, EVPN
Responsibilities
Lead resolution of complex/high-severity network faults, provide technical oversight during major incidents, conduct end-to-end problem management, validate planned works, represent technical authority in Change Advisory Boards, analyze and report on service levels/KPIs, deliver training on new tools and practices, audit network alarms, authorize security access for vendors
Seniority
Senior, hands-on IC with leadership responsibilities
