Wholesale Customer & Sales Support
Core
Coordinate and execute tasks to support the efficient operation of the ELK wholesale business, nurturing customer relationships and identifying sales opportunities.
Role type
Wholesale customer & sales support administrator
Builds
Smooth running operations, customer experience, and sales opportunities for ELK wholesale accounts
Domain
Retail / Wholesale / Sustainable Furniture
Deliverable
product features
Required skills
End-to-end order coordination, database management, report analysis, MS Office (Excel), shipping/warehouse platform familiarity
Preferred skills
Warehouse Management System experience, Shipstation, Australia Post, Fed Ex, Nu order, Gorgias
Responsibilities
End to end coordination of wholesale orders, ownership of administrative tasks for wholesale units, proactive support to wholesale customers, accurate management of customer database, daily liaison with planning/distribution/finance teams, maintaining product knowledge, analysis of reports
Seniority
Individual Contributor, experienced