Tom Ford Counter Manager David Jones Melbourne
Core
Lead the Tom Ford counter at a department store, delivering a world-class luxury experience and driving commercial performance through expert client consultation and tailored recommendations.
Role type
Counter Manager (Luxury Beauty Retail)
Builds
In-store services, client experiences, and retail performance for Tom Ford Beauty customers.
Domain
Luxury beauty retail (fragrance, makeup, skincare)
Deliverable
client delivery
Required skills
Counter management, sales target achievement, high-touch premium customer service, clienteling, retail operations (POS, stock management, reporting), luxury brand standards alignment
Preferred skills
Luxury fragrance experience
Responsibilities
Create an elevated in-store environment, drive in-store services and client experiences, build client loyalty, manage counter performance and sales targets, oversee stock and reporting
Seniority
Mid-level retail leadership