APS Claims and Payments Officer
Core
Process claims-related payments, check and classify records, and respond to enquiries within a Federal Government workers' compensation and income support environment.
Role type
APS Claims and Payments Officer
Builds
Claims correspondence, decision documents, and payment records
Domain
Federal Government / Workers' Compensation / Income Support
Required skills
Claims processing, payment processing, records management, administrative tasks, stakeholder communication, policy application
Preferred skills
Claims management, health, business administration, finance
Responsibilities
Processing claims-related payments, checking and classifying records, preparing claims correspondence and decision documents, responding to routine enquiries, coordinating stakeholder meetings, applying relevant procedures and legislation
Seniority
Entry to Mid-level, operational IC