Senior DevOps Engineer
Core
Build and maintain the infrastructure for a real-time AI CX platform (voice, desktop, intelligence) supporting high-cadence daily deployments and low-latency requirements.
Role type
Senior DevOps Engineer (Platform/Infrastructure)
Builds
CI/CD pipelines, multi-cloud infrastructure, observability baselines, and ephemeral environments for an AI-driven customer experience platform.
Domain
Cloud Infrastructure / AI Customer Experience
Deliverable
production ML models | infrastructure
Required skills
Infrastructure as Code (Terraform), CI/CD, Kubernetes, GCP, Python/Go, Networking (TCP/UDP, TLS, HTTP/2, WebSocket, DNS), GitOps, Observability, Canary deployments, IAM/Secrets management, Cost optimization.
Preferred skills
Multi-cloud experience, RTP/SIP knowledge, Ephemeral environment management.
Technologies
GCP, Terraform, Kubernetes (GKE), Python, Go, GitOps tools, Prometheus/Grafana (implied by observability), Docker.
Responsibilities
Stand up and run platform infrastructure (CI/CD, multi-cloud, observability), manage infrastructure-as-code for all resources, maintain uptime and monitoring baselines, perform on-call rotation, execute weekly production deployments, debug network and infrastructure issues at the packet level.
Seniority
Senior, hands-on IC
