Customer Engagement Executive
Core
Execute integrated 360-degree marketing campaigns, manage paid media, PR, influencer activity, and CRM initiatives for a portfolio of global beauty and luxury brands in the Australian market.
Role type
Customer Engagement Executive (Marketing & Media)
Builds
Integrated marketing campaigns, paid media activations, PR/influencer programs, and CRM email flows for beauty/luxury brands.
Domain
Beauty & Luxury / Digital Marketing & Media
Deliverable
product features
Required skills
Integrated campaign management, paid media coordination, PR and influencer relations, CRM campaign execution, market and customer insights analysis, budget and spend tracking, project management, Excel, PowerPoint, Word.
Preferred skills
Experience in beauty, luxury, FMCG, or media agency environments.
Responsibilities
Support development and delivery of integrated 360-degree marketing campaigns; coordinate paid media activity across digital and social channels; work with media and PR agencies on campaign implementation; track campaign performance and social metrics; deliver CRM campaigns alongside retail partners; analyze customer and market insights; manage campaign budgets, purchase orders, and invoices.
Seniority
Mid-level (3+ years experience)