Applications Administrator
Core
Operate enterprise software and cloud platforms, manage identity/access, and resolve Tier 2 escalations for Life.Church's IT services.
Role type
Mid-level IT Applications Administrator
Builds
Reliable, secure, and accessible enterprise software and cloud platform services
Domain
IT Operations / Cloud Platforms / Identity Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Platform administration, Identity and Access Management (IAM), SAML/OAuth/SCIM, Microsoft Entra ID, Troubleshooting, Documentation, Vendor management, License management, Scripting (PowerShell/Python)
Preferred skills
Enterprise AI tooling administration, Multi-site organization support, Associate Degree in IT, Microsoft certifications, ITIL/ITSM certifications
Technologies
Microsoft 365, Entra ID, SAML, OAuth, SCIM, PowerShell, Python, Microsoft Graph
Responsibilities
Administer enterprise software and cloud platform configurations, monitor platform health and integrations, manage identity and access (user accounts, groups, licenses), own Tier 2 escalation queue for complex platform issues, perform initial cybersecurity response, coordinate vendor support and license management
Seniority
Mid-level, hands-on IC