Agentic AI Architect - – Google Gemini Enterprise CX
Core
Design and implement autonomous multi-agent systems using Google Gemini Enterprise CX to redefine customer experience in large contact centers.
Role type
Senior Agentic AI Architect (Generative AI)
Builds
Voice and digital AI Self-Service solutions, multi-agent orchestrations, and complex business process automation.
Domain
Contact Center Operations / Generative AI / Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Multi-agent system architecture, ReAct frameworks, Prompt engineering, Hallucination mitigation, REST/SOAP API integration, CI/CD pipeline design, Solution/Technical Document Design (SDD/TDD), Python, Java, JavaScript, Node.js, SQL, PostgreSQL, MongoDB, Google Speech-to-Text, Text-to-Speech
Preferred skills
Team leadership, Innovation in AI space
Technologies
Google Gemini Enterprise, Agent Development Kit (ADK), Dialogflow CX, Cloud Run, GKE, Cloud Functions, API Gateway, Pub/Sub, Dataflow, IAM, Apigee
Responsibilities
Lead Agentic Strategy for voice and digital AI Self-Service solutions; Architect Autonomous Workflows using ReAct frameworks; Serve as technical lead for Google GECX projects and drive technical design; Develop seamless integrations between AI agents and backend systems; Collaborate on advanced conversation design; Lead testing and optimization of agentic code.
Seniority
Senior, hands-on IC with leadership responsibilities
