IT Manager
Core
Lead a cross-functional IT team managing network, helpdesk, ERP, and CRM operations for a manufacturing company. (via careerplan.io/jobs/95-001-B4-C66-it-manager)
Role type
Senior IT Manager (hands-on leadership)
Builds
Stable IT infrastructure, reliable ERP/CRM systems, and efficient support services for business operations
Domain
Manufacturing / Enterprise IT Operations
Required skills
Cross-functional IT team leadership, ERP system administration, network infrastructure management, helpdesk operations oversight, project management, vendor contract negotiation, IT security governance, budget management, bilingual communication (French/English)
Preferred skills
Manufacturing industry experience, cloud infrastructure familiarity, Salesforce CRM administration, IT security certifications (ITIL, PMP, Microsoft, Cisco, Salesforce)
Technologies
EPICOR, Microsoft Dynamics, Oracle NetSuite, SAP, SYSPRO, Infor, Microsoft 365, Azure, Salesforce CRM
Responsibilities
Lead and develop a small, cross-functional IT team; Partner with Corporate IT on strategy and standards; Ensure reliability of network, servers, cloud, helpdesk, ERP, and CRM; Drive IT projects from idea to completion; Manage vendors, contracts, and the IT budget; Maintain IT security, governance, and compliance; Ensure documentation and processes are well-maintained
Seniority
Senior, hands-on IC with leadership responsibilities
