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Senior Consultant - Medtech QMS Complaints

United Kingdom - London🌐 Remote💼 Full-time🗓 2026-08-12 → 2026-09-27

Core

Lead MedTech Complaints implementations and guide the transformation of customers' Complaints Management processes and technology.

Role type

Senior IC software consultant (MedTech Quality Management)

Builds

Cloud-based solutions for managing MedTech Complaints across the enterprise

Domain

Life Sciences / Medical Device / Quality Management Systems

Required skills

Complaints Management in Medical Device, FDA/EU MDR/IVDR regulatory requirements, CAPA/Risk Management processes, ISO 13485/14971 standards, SaaS/GxP principles, Vault platform, process analysis, solution design

Preferred skills

Data or Content Management applications, Life Sciences Quality/Manufacturing/Healthcare experience

Technologies

Vault

Responsibilities

Review and analyze customer business processes to identify gaps and requirements, Lead QMS Complaints implementation workstreams, Function as primary customer liaison, Analyze requirements to develop adoption roadmaps, Guide customers in adopting Vault and industry best practices

Seniority

Senior, hands-on IC

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