Fraud Analyst - Cards
Core
Conduct investigative analysis to identify, assess, and report on activity indicating exposure to financial crimes for a Canadian bank.
Role type
Fraud Analyst (Cards)
Builds
Fraud detection and risk management processes for EQ Bank
Domain
Financial Services / Banking
Required skills
Fraud investigation, risk assessment, evidence collection, data analysis, incident reporting, process improvement, stakeholder communication, case file management, service level agreement execution
Preferred skills
Knowledge of fraud monitoring tools, internet payment methods, emerging online payment vulnerabilities
Responsibilities
Monitor inbound fraud queue and service clients, analyze information from detection systems to evaluate and determine required actions, support evidence collection for incident reports and litigation, document actions to maintain account/case files, analyze data to provide insights and recommendations, execute routine tasks within service level agreements, provide notifications to internal/external stakeholders, handle escalations
Seniority
Mid-level, hands-on IC
