Administration Assistant
Core
Support claims teams by coordinating claim activities, arranging appointments and travel for injured workers, liaising with providers for clinical notes, and maintaining accurate claim records.
Role type
junior administration assistant (claims management)
Builds
claim documentation and coordination for injured workers
Domain
insurance / personal injury claims
Required skills
coordination, appointment scheduling, data entry, record keeping, written communication, verbal communication, organization, attention to detail, computer literacy
Responsibilities
Coordinate and progress claim activities; Arrange appointments, travel and accommodation for injured workers; Liaise with providers to obtain clinical notes and reports; Organise medical investigations and police reports; Maintain accurate claim records and prepare supporting documentation.