Business Analyst
Core
Business Analyst supporting the Product Team in gathering requirements for a loan servicing portal and improving processes.
Role type
Business Analyst (Loan Servicing)
Builds
Loan servicing portal features and process improvements
Domain
Financial Services / Loan Servicing
Deliverable
product features
Required skills
Requirements gathering, User story writing, Sprint management, Vendor management, UAT coordination, Process documentation, Production support investigation
Preferred skills
Asset finance experience, Agile methodology, API/DevOps/SharePoint knowledge, JSON/XML/SQL basics, Visio/LucidChart
Responsibilities
Conduct workshops to gather requirements, Manage sprints and ceremonies, Work with external vendors, Prepare release notes and UAT scenarios, Review and test new features, Document workflows and process improvements, Investigate production support issues
Seniority
Mid-level (2-3 years experience)