Post Placement Support Officer
Core
Provide post-placement support to job seekers and employers to ensure employment longevity over a 26-week period, including collecting documentary evidence for outcome claims, calculating claims, and identifying barriers to ongoing employment.
Role type
Post Placement Support Officer
Builds
Employment outcomes for job seekers and employers
Domain
Vocational training and employment services
Deliverable
client delivery
Required skills
Case management, documentary evidence collection, claim calculations, barrier identification, intervention planning, compliance negotiation, record keeping, workplace visits, crisis intervention
Preferred skills
Relationship building with young people and employers, customer service, problem solving, organization, proactive communication
Technologies
None stated
Responsibilities
Collect and collate documentary evidence for outcome claims; perform claim calculations; identify barriers impacting ongoing employment; establish support and intervention measures; advise and guide staff; quality check evidence for compliance; negotiate wage subsidies
Seniority
Individual Contributor