Learning Experience Leader - Onsite
Core
Design, deliver, and maintain training programs and induction curricula for Roadside Assistance Specialists to ensure safe and effective vehicle operations and passenger transport.
Role type
Learning Experience Leader (Training & Development)
Builds
Training curricula, e-learning packages, and induction programs for autonomous vehicle support teams
Domain
Autonomous vehicle operations / Roadside assistance / Customer experience
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Curriculum design, e-learning development, training delivery, audit and compliance monitoring, class facilitation, technical preparatory training, program improvement, content expertise, stakeholder communication
Preferred skills
Leadership, conflict management, mentoring, project management, instructional design, public speaking
Technologies
Microsoft Office, Google Workspace, e-learning platforms
Responsibilities
Create and deliver end-user and technical preparatory training; Develop and maintain induction programs; Audit trainees in the field for policy adherence; Monitor trainee progress via questionnaires; Research and present new workplace learning methodologies; Ensure statutory training requirements are met
Seniority
Individual Contributor, mid-level specialist