Scheduling Support Officer
Hybrid
Core
Administrative support for service schedulers to arrange home care services, manage scheduling inboxes, and facilitate care worker rosters and payroll.
Role type
Administrative support officer (home care scheduling)
Builds
Care worker rosters and payroll processes for home care services
Domain
Home care / Aged care
Required skills
Scheduling or workforce rostering knowledge, Administrative experience, Attention to detail, Customer service, Communication, Problem solving, Time management
Responsibilities
Act as main administrative contact for client service enquiries, Manage the Scheduling Inbox and handle incoming calls, Assist schedulers with administrative functions for rosters and payroll, Communicate service requests and changes to customers and care workers