National Recoveries Claims Officer
Core
Identify, review, and pursue recovery opportunities across relevant insurance claims for Australia's strata communities.
Role type
National Recoveries Claims Officer
Builds
Recovery payments and fund allocations for strata community insurance policies
Domain
Insurance / Strata / Debt Recovery
Deliverable
client delivery
Required skills
Administrative experience, customer service, written and verbal communication, attention to detail, sound judgement
Preferred skills
Property claims, strata, debt collection, or insurance recoveries experience
Responsibilities
Follow up third-party insurers for updates and recovery payments; Instruct and manage external providers including recovery agents and legal representatives; Draft and manage written correspondence on recovery matters; Liaise with Accounts on receipting and allocation of recovered funds; Process excess reimbursements to insured parties; Maintain accurate records across all recovery files