Customer Operations Account Manager
Core
Manage operations between AMD and its customers, resolving supply, delivery, and forecast issues while building strong relationships at operational and managerial levels.
Role type
Senior Customer Operations Account Manager
Builds
Operational stability and supply/demand alignment for AMD direct customers and distribution channels
Domain
Semiconductor / Supply Chain Management
Required skills
Supply chain management, demand/supply analysis, inventory management, stakeholder management, project management, conflict resolution, business strategy, process improvement, executive communication, data analysis
Preferred skills
AI tools usage, cross-functional dependency management, uncertainty management, strategic relationship building
Technologies
Excel, PowerPoint, Power BI
Responsibilities
Review customer backlogs and resolve operational issues with stakeholders, manage inventory and Days of Inventory (DOI), monitor consumption rates and ordering patterns, manage on-time revenue forecasting, drive process improvement projects, engage in quarterly business reviews, provide guidance on operational issue resolution
Seniority
Senior, hands-on IC
