Embedded Product Application Engineer
Core
Provide technical support for AMD Embedded products, platforms, software, and tools, acting as the primary interface between customers and engineering to resolve issues and drive success.
Role type
Senior IC embedded systems application engineer
Builds
Customer support solutions, technical documentation, and automation tools for embedded hardware/software
Domain
Semiconductor / Embedded Systems
Deliverable
client delivery
Required skills
Debugging complex hardware/software/firmware issues, Root cause analysis, Embedded systems knowledge, Computer architecture understanding, Technical documentation, Automation scripting, Cross-functional collaboration
Preferred skills
AMD Ryzen/Epyc architecture, Board bring-up, Firmware/BIOS/BSP development, High-speed interfaces (PCIe, Ethernet, DDR), Hardware debug equipment usage, C/C++/Python, System validation
Technologies
AMD Ryzen, Epyc, PCIe, Ethernet, DDR, USB, MIPI, DisplayPort, C, C++, Python, Shell, PowerShell, Oscilloscopes, Logic analyzers
Responsibilities
Own and drive customer technical support cases from investigation to resolution, Debug complex hardware, software, firmware, and system-level issues, Reproduce customer issues in lab environments and perform root cause analysis, Collaborate with engineering teams to resolve product defects, Create and maintain technical documentation and troubleshooting guides, Develop automation tools and AI-assisted debug solutions
Seniority
Mid-Senior, hands-on IC
