System Engineer, Graviton Team
Core
Own the development, testing, and monitoring of manufacturing health for Amazon Graviton server products, integrating silicon, hardware, firmware, and software into a revolutionary system architecture.
Role type
Senior System Engineer (Hardware/Software/Firmware)
Builds
Next-generation cloud server platforms (AWS Graviton) powering Amazon EC2
Domain
Cloud Infrastructure / Server Hardware / Arm-based CPU
Required skills
Root cause analysis, system debugging, scripting (bash, python), hardware/software/firmware integration, fleet operations, documentation, tool/script development
Preferred skills
Computer architecture, high-speed interfaces (PCIe, Ethernet, DDR), server design (x86/ARM), OS, networking, remote debugging
Technologies
AWS Graviton, Arm, EC2, PCIe, Ethernet, DDR, bash, python
Responsibilities
Lead triage and root cause analysis of systems in AWS data centers, enhance troubleshooting capabilities for in-fleet problems, analyze customer workflows for resolutions, collaborate with monitoring and root cause teams, represent customer voice to design and architecture teams, develop training materials and documentation, design and implement support tools and scripts
Seniority
Senior, hands-on IC