Member Service Officer
Core
First point of contact for member enquiries, providing professional support across products and services via phone, email, written correspondence, and online chats.
Role type
Member Service Consultant
Builds
Member support services for a financial services organisation
Domain
Financial services / Superannuation
Deliverable
client delivery
Required skills
Computer literacy, Verbal communication, Problem-solving, Attention to detail, Performance target achievement
Preferred skills
Contact centre experience, Financial services or superannuation exposure, Industry qualifications