Customer Service Representative
Core
Provide customer service, drive sales for memberships and products, and support gym operations including nutrition bar service.
Role type
Customer Service Representative (Gym Operations & Sales)
Builds
Gym membership sales, supplement/apparel sales, beverage service
Domain
Fitness & Health
Deliverable
product features
Required skills
Customer service, sales, retail experience, beverage preparation, administrative tasks, inventory management, event support
Preferred skills
Health & fitness passion, KPI achievement, driver license, first aid & CPR certification, food safety certificate
Technologies
POS systems, inventory software, data entry tools
Responsibilities
Address customer inquiries and complaints, achieve individual and team sales targets, prepare and serve beverages, maintain facility cleanliness, support administrative tasks and inventory records, assist in events and class offerings
Seniority
Entry-level, hands-on IC
