CareerPlan

Customer Banking Specialist - Expressions of Interest - Gold Coast Area

Surfers Paradise, QueenslandFull-time2026-10-14 → 2026-10-17

Core

Support customers with banking enquiries, account maintenance, credit product applications, and financial health checks across the Gold Coast area.

Role type

Customer Banking Specialist (Retail Banking)

Builds

In-branch banking services and digital banking adoption for retail customers

Domain

Retail Banking

Deliverable

product features

Required skills

Customer service, financial product knowledge, communication, problem-solving, integrity

Preferred skills

Experience in financial services, retail, or hospitality

Responsibilities

Conduct in-depth conversations to support overall banking needs, process credit applications, complete financial health checks, demonstrate in-branch and digital banking technology, solve customer problems while adhering to risk-adverse processes

Seniority

Entry to Mid-level, hands-on IC