CareerPlan

EL1 Assistant Director - Service delivery

Sydney CBD, New South WalesFull-time$157k2026-10-29 → 2026-11-13
HybridCitizens only

Core

Lead a specialist safeguarding team supporting participant risk response and service delivery outcomes for Australians living with disability.

Role type

Senior IC service delivery and safeguarding team lead

Builds

Safeguarding operations, risk response frameworks, and participant support outcomes

Domain

Public sector / Disability support services

Required skills

Team leadership, strategic advice on complex risk matters, stakeholder engagement, continuous improvement, data analysis and reporting

Preferred skills

Workforce planning, performance management, executive-level communication

Technologies

Data reporting tools, workflow management systems

Responsibilities

Lead a high-performing safeguarding team, oversee workflow and performance, provide strategic advice on complex risk cases, build relationships with stakeholders, monitor performance using data, lead continuous improvement of governance frameworks