PTA (m/w/d) für digitale Patient*innenbetreuung in MediosApotheke Versandhandel
Core
Digital patient care and order coordination for MediosApotheke's mail-order pharmacy operations.
Role type
Pharmacy Technician (PTA) specializing in digital patient support
Builds
Online pharmacy order fulfillment, telepharmacy consultations, and digital customer communication channels
Domain
Healthcare / Pharmacy / E-commerce
Required skills
PTA qualification, digital system proficiency, telepharmacy knowledge, eHealth/E-prescription familiarity, customer service, independent work
Preferred skills
ADG system knowledge, English language skills
Technologies
Online shop platforms, delivery apps, telepharmacy tools, e-prescription systems
Responsibilities
Process and coordinate orders from multiple digital channels (shop, delivery app), manage the MediosApotheke chat, provide telepharmacy consultations, research and handle specific customer inquiries, support the operational rollout of new digital solutions (e-prescriptions, marketplaces)
Seniority
Entry-level to Junior