Data Support Engineer
Core
Own and optimize the support queue and operational health of the data management platform and pipelines for a global sports & entertainment marketing business.
Role type
Senior Data Support Engineer (Platform & Operations)
Builds
Data management hubs, ingestion pipelines, and analytics configurations for clients like the English Premier League, Red Bull, and VISA.
Domain
Sports & Entertainment Marketing / Data Engineering
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, Python, PySpark, data pipeline debugging, root cause analysis, incident management, stakeholder alignment, user access management, data governance
Preferred skills
experience with non-standard data scenarios, cross-functional influence, process improvement, documentation
Technologies
SQL, Python, PySpark
Responsibilities
Prioritize and resolve complex client data issues; ensure platform stability and performance; lead client onboarding and configuration; drive support operations improvements; partner with Engineering/Product to influence fixes; manage user access and data security.
Seniority
Senior, hands-on IC with escalation responsibilities