Settlement Engagement Officer - SA
Core
Proactively engage, support, and guide newly arrived refugee clients to achieve settlement outcomes through orientation programs and community engagement.
Role type
Settlement Engagement Officer
Builds
Settlement outcomes and social participation for newly arrived refugee clients
Domain
Social services / Refugee settlement
Deliverable
client delivery
Required skills
Trauma-informed care, cross-cultural communication, client advocacy, group and one-on-one orientation delivery, case management principles, data recording, time management
Preferred skills
Fluency in Arabic, Spanish, Burmese, Swahili, Dari, or Pashto
Responsibilities
Deliver orientation programs and community engagement activities, liaise with case managers and community partners, maintain accurate client documentation and progress notes, apply trauma-informed approaches with clients
Seniority
Entry-level to Mid-level, hands-on IC