Director, P&T Operations - Incident Management & Risk
Core
Shape operating mechanisms for Product and Technology teams to respond to incidents and manage technology risk, ensuring consistency in incident management, vulnerability operations, and executive reporting.
Role type
Director, P&T Operations - Incident Management & Risk
Builds
Integrated incident management frameworks, vulnerability management processes, and executive risk reporting systems
Domain
Technology Operations / Cybersecurity / Risk Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Incident management framework design, vulnerability management, executive risk reporting, cross-functional leadership, post-incident process improvement, security incident response, operational resilience, risk assessment and prioritization, stakeholder management, strategic planning
Preferred skills
Experience in complex technology organizations, AI governance, Zero Trust, digital supply-chain risk, shadow IT management
Technologies
None explicitly listed
Responsibilities
Establish and evolve consistent incident management frameworks, strengthen post-incident processes, partner with Engineering and Security leadership, create visibility into material vulnerabilities, build integrated views of technology risk, define metrics and reporting frameworks, develop executive-level reporting, lead cross-functional initiatives, set vision for incident management and risk operations
Seniority
Director, strategic leadership with hands-on operational improvement
