Customer Banking Specialist - Baulkham Hills
Core
Public face of CommBank delivering seamless banking experiences to personal and small business customers via in-branch services.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Customer banking solutions and financial advice for personal and small business customers
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge (Home Loans, Business Banking, Financial Advice), account maintenance, credit application processing, in-branch technology demonstration, problem solving, risk management
Preferred skills
Experience in Financial Services, Retail, or Hospitality, ability to articulate financial terms, holistic solution design
Responsibilities
Conduct in-depth conversations about customer banking needs, support account enquiries and maintenance, process credit product applications, demonstrate digital banking options, solve customer problems while adhering to risk-adverse processes
Seniority
Individual Contributor