Customer Product Engineer
Core
Provide hands-on technical support and drive product decisions for Account Abstraction and Wallet Services to ensure customer success.
Role type
Customer Product Engineer (Account Abstraction & Wallet Services)
Builds
Account Abstraction product features and support tooling
Domain
Blockchain, Crypto, Account Abstraction, Wallet Services
Deliverable
production ML models | product features
Required skills
software development, troubleshooting complex technical issues, analytical skills, stakeholder management, product roadmap feedback aggregation
Preferred skills
blockchain experience, startup experience, founding a company or building side projects
Technologies
Account Abstraction, Wallet Services
Responsibilities
Provide hands-on technical support within the Account Abstraction product vertical, scale support through internal tooling and runbooks, determine gaps and new features to iterate on the offering, be the voice of the customers, drive referrals from customers
Seniority
Mid-level, hands-on IC