Technical Applications Specialist – Industrial (GT & MS)
Core
Deliver pre-sales and post-sales technical support for Gas Safety Detection and Material Sciences products, acting as a trusted advisor to customers in energy, oil & gas, mining, and industrial sectors.
Role type
Senior Technical Applications Specialist (Pre-sales & Post-sales)
Builds
Customer relationships, sales opportunities, and product adoption for portable/fixed gas detection and material analysis equipment.
Domain
Industrial safety, Gas Safety Detection, Material Sciences, Oil & Gas, Mining
Deliverable
client delivery
Required skills
Technical troubleshooting, customer relationship management, product demonstrations, training delivery, CRM data entry, travel management
Preferred skills
Gas Safety Detection industry experience, Material Sciences product knowledge, oil & gas/mining sector experience, large opportunity management (LOM) support
Technologies
Portable gas detection systems, fixed gas detection systems, CRM systems
Responsibilities
Address customer technical inquiries via face-to-face, phone, or email; collaborate with commercial teams to support sales opportunities; create training collateral and deliver product training; resolve and escalate customer issues; travel across ANZ region for field support.
Seniority
Mid-Senior, hands-on IC