APS4 Participant Support Officer - Deakin
HybridCitizens only
Core
Conducting desktop reviews, managing workflows, and providing customer service to support Australians living with disability via phone, email, and administrative channels.
Role type
APS4 Participant Support Officer (Case Management & Administration)
Builds
Participant support plans and administrative workflows for the National Disability Insurance Scheme (NDIS)
Domain
Public Sector / Disability Services
Deliverable
client delivery
Required skills
desktop reviews, workflow management, customer service, suitability assessments, risk identification, policy adherence, computer systems proficiency, Microsoft Office
Preferred skills
experience in disability services, health, community services, or government administration