AI adoption lead (West)
Core
Own deployment and activation success for a portfolio of enterprise customers, embedding into their organizations to build programs and frameworks that turn AI investment into measurable outcomes.
Role type
Senior Customer Success Lead (AI Platform Adoption)
Builds
Custom AI solutions, activation strategies, champion networks, and educational workshops for enterprise clients.
Domain
Enterprise AI / Marketing & Revenue Technology
Deliverable
production ML models
Required skills
Customer success & activation expertise, AI & technical proficiency, Facilitation & education skills, Collaboration & growth
Preferred skills
Builder's mindset, Program management, Advisor mindset
Technologies
WRITER platform, Enterprise Brain, Autonomous agents
Responsibilities
Design and execute activation strategies that drive measurable platform adoption, Build and co-develop custom AI solutions with customers, Create advocate networks and champion communities within customer organizations, Facilitate dynamic live and virtual training sessions tailored to diverse audiences, Refine materials based on customer feedback and adoption data, Build deep relationships with customer stakeholders and executive sponsors
Seniority
Senior, hands-on IC
