Front Office Team Leader (Front Office) full time
Core
Manage front desk operations, handle guest check-ins/payments, resolve guest issues, and lead a team of front office staff.
Role type
Front Office Team Leader
Builds
Guest check-in experience, payment processing, team performance
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Opera PMS, conflict resolution, hiring and training, scheduling, accounting, multitasking
Preferred skills
Passion for team development, inspiring team members
Responsibilities
Process guest check-ins and payments, resolve guest issues, coordinate with housekeeping, manage shift logs and bank counts, assist in hiring and training staff, balance receipts
Seniority
Mid-level, hands-on IC with people management