Change Manager
Core
Lead the transition of an approved ICT operating model into business-as-usual operations, ensuring future-state processes are fit for purpose and aligned with organizational objectives.
Role type
Senior IC Change Manager (ICT Operating Model)
Builds
Future-state ICT operating models, governance frameworks, and sustainable ways of working
Domain
ICT Service Management / Healthcare / Digital Health
Required skills
ICT operating model design, stakeholder engagement, change implementation, process design, risk management, service continuity
Preferred skills
ITIL/ITSM knowledge, healthcare sector experience, large-scale transformation delivery, consulting experience
Responsibilities
Lead implementation of future-state ICT operating model, design ICT governance and service delivery processes, define roles and accountability frameworks, facilitate stakeholder adoption, manage implementation risks, monitor outcomes for continuous improvement
Seniority
Senior, hands-on IC