Technical Support Specialist (German Speaker)
Core
Provide technical support and troubleshooting for German-speaking clients using the Insider One marketing and customer engagement platform.
Role type
Technical Support Specialist (German Speaker)
Builds
Customer success and platform adoption for B2B SaaS clients
Domain
B2B SaaS / Marketing Technology / Customer Data Platforms
Deliverable
client delivery
Required skills
technical troubleshooting, problem-solving, debugging, SLA management, stakeholder communication
Preferred skills
HTML, CSS, programming languages, Turkish language
Responsibilities
troubleshoot technical issues, resolve partner requests, review partner queries, advocate for partners to the Product team, meet response time and resolution SLAs
Seniority
Individual Contributor, 1+ years experience
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