Manager, Customer Engagement (Remote)
Core
Central architect for product Go-To-Market (GTM) execution, bridging technical product development and clinical application to maximize time-to-value for assigned product and program portfolios.
Role type
Manager, Customer Engagement & Product Launch
Builds
End-to-end launch lifecycle, enablement content, and practice recruitment for healthcare product releases
Domain
Healthcare technology / Value-based care
Deliverable
product features
Required skills
End-to-end release management, multi-channel asset development, operations & practice recruitment, project tracking, cross-functional coordination, AI tool utilization
Preferred skills
AI prompt engineering, workflow automation, project management tools (Monday.com, Pendo, Salesforce, Zendesk), leading by influence, complex concept explanation
Technologies
AI-driven workflow tools, Pendo, Zendesk, Monday.com, Salesforce
Responsibilities
Quarterback product launch lifecycle, build enablement materials, manage practice recruitment for beta testing, maintain project tracking and socialize release communications
Seniority
Manager, hands-on IC
