Senior Analyst Performance
Core
Senior Business Analyst supporting digital projects and initiatives to translate business needs into structured delivery outcomes.
Role type
Senior Business Analyst (Digital & Information)
Builds
Digital solutions for people, systems, customers, and communities
Domain
Utilities (Water & Wastewater) + Digital Transformation
Deliverable
product features
Required skills
Requirements elicitation and analysis, User story development, Process mapping (current/future state), Stakeholder engagement and workshop facilitation, Agile/Waterfall delivery experience, Testing and UAT support, Risk and dependency management
Preferred skills
BABOK framework knowledge, Visio/BPMN tool proficiency, JIRA/Confluence usage, Utilities industry experience
Technologies
JIRA, Confluence, Visio, BPMN
Responsibilities
Partner with PMs and stakeholders to elicit and validate requirements; Translate needs into artefacts like user stories and process maps; Facilitate workshops to define future-state requirements; Support full project lifecycle including testing and handover; Ensure requirements traceability and alignment with operational objectives; Identify and resolve project risks and dependencies
Seniority
Senior, hands-on IC