Senior Accountant- Billing Specialist
Core
Oversee complex billing operations, ensure accuracy and compliance, and drive process improvements across the Order-to-Cash lifecycle for a SaaS identity platform.
Role type
Senior IC billing specialist (revenue operations)
Builds
Accurate and timely financial transactions, compliant invoices, and scalable billing processes for Fortune 500 customers.
Domain
SaaS / Identity Security / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SaaS billing models, professional services billing, NetSuite, Salesforce, advanced Excel, reconciliation, revenue analysis, deferred revenue management, billing discrepancy resolution, process improvement identification, audit documentation
Technologies
NetSuite, Salesforce
Responsibilities
Process and review daily Sales Orders in NetSuite based on closed opportunities in Salesforce; Validate customer, pricing, tax, billing, and commercial details before order processing and invoicing; Create, review, and send customer invoices accurately and within defined timelines; Ensure all invoices are compliant with applicable tax regulations, company policies, and customer requirements; Upload invoices and supporting documents to customer billing portals as required; Maintain and manage key operational trackers such as PO tracker, SO tracker, Credit Memo tracker; Support month-end and quarter-end close activities, including reconciliations and reporting; Perform billing reconciliations to ensure completeness and accuracy of invoicing and revenue-related data; Assist with revenue analysis, deferred revenue reviews, and billing-related reporting activities; Investigate and resolve billing discrepancies, invoice disputes, and customer queries in a timely manner; Partner closely with Sales, Revenue, Finance, Accounting, Collections, and Customer Success teams to resolve operational issues and improve processes; Identify opportunities for process improvements, automation, and operational efficiency within billing workflows; Support audit requests and maintain proper documentation for compliance purposes.
Seniority
Senior, hands-on IC
