Transitions Consultant
Core
Ensure services are delivered in accordance with contractual requirements for government and defence relocations by conducting on-site visits, inventory analysis, and loss/damage assessments.
Role type
Senior IC Transitions Consultant (Relocation Services)
Builds
Relocation services for government and defence clients
Domain
Logistics / Government & Defence
Deliverable
client delivery
Required skills
Spatial estimation, inventory analysis, loss and damage assessment, contractual documentation knowledge (SOR/Minimum Standards), safety compliance, domestic travel management
Preferred skills
Transitions industry knowledge, customer service experience, stakeholder engagement
Technologies
None stated
Responsibilities
Conduct on-site visits to client residences for scope determination and inventory analysis; manage day-to-day operations of the Defence Account including reporting and invoicing; resolve service delivery issues with clients and providers; promote safe working environments and fit-for-purpose moves; liaise with Case Managers and leadership regarding service issues.
Seniority
Mid-level, hands-on IC