CareerPlan

Service Leader (First Nations Identified)

Brisbane, QueenslandFull-time$121k2026-10-22 → 2026-11-11
Hybrid

Core

Lead a passionate team supporting Australia's first national crisis support service for Aboriginal and Torres Strait Islander peoples.

Role type

Senior service leader (crisis support)

Builds

High-quality, best-practice crisis support services

Domain

Social services / Crisis support / Mental health

Required skills

Operational leadership, people leadership, training oversight, team supervision, recruitment, rostering, learning and development program delivery, risk management, budget monitoring, stakeholder engagement

Preferred skills

Experience in crisis support, mental health, community services, or not-for-profit organisations

Technologies

Lifeline-accredited training frameworks

Responsibilities

Leading day-to-day operations, providing supervision and coaching, coordinating recruitment and rostering, planning learning programs, monitoring service performance, managing risk and compliance, supporting budget monitoring, building stakeholder relationships

Seniority

Senior, hands-on IC