Call Centre
Core
Manage and rebook appointments for a large team of consultants by calling existing clients to confirm availability and coordinate bookings.
Role type
Appointment Setter (Outbound Rescheduling)
Builds
Consultant calendars and scheduled client appointments
Domain
Financial Services / Client Services
Required skills
Outbound calling, Appointment setting, Client communication, Database management, Scheduling coordination, System data entry
Responsibilities
Calling clients from an existing database to reschedule appointments, Confirming client availability, Coordinating bookings for consultants, Updating appointment details in the internal system, Maintaining consultant calendar availability
Seniority
Entry-level to Junior