Patient Coordinator
Core
First point of contact for patients, managing check-in/out flow, verifying insurance, and collecting payments in an ophthalmology practice.
Role type
Administrative Patient Coordinator
Builds
Smooth patient check-in/out experience and daily office operations
Domain
Healthcare / Ophthalmology
Deliverable
product features
Required skills
Patient flow management, Insurance verification, Payment collection, Phone/email communication, Microsoft Office proficiency, Cash drawer reconciliation
Preferred skills
Customer service excellence, Adaptability, Team orientation
Responsibilities
Greet patients and answer phones, Manage patient scheduling and flow, Verify medical and vision insurance, Collect payments and complete daily reconciliations, Perform general office duties and cleaning